Braze Description

Braze is a leading customer engagement platform designed to help businesses create personalized, cross-channel marketing campaigns. By leveraging real-time data and AI-driven insights, Braze enables brands to deliver highly targeted messages across email, SMS, push notifications, in-app messages, and more. Trusted by top global brands, Braze helps businesses build lasting connections with their customers, driving engagement and increasing ROI.

Company Size

1,001-5,000 employees

Annual Revenue

$145.5 million

Braze Use Case

E-commerce: Increase conversions and average order value with personalized shopping experiences.

Retail: Drive in-store traffic and sales through targeted campaigns.

Finance: Enhance customer engagement with personalized financial advice and offers.

Travel: Boost bookings and customer loyalty with tailored travel recommendations.

Telecommunications: Improve customer retention with personalized communication and offers.

Braze Pros

Comprehensive Platform: All-in-one solution for customer data, personalization, and journey orchestration.

AI-Powered Insights: Leverage AI to predict customer behavior and optimize campaigns.

Scalable: Suitable for businesses of all sizes, from startups to enterprises.

Extensive Channel Support: Reach customers across web, app, email, SMS, and more.

High ROI: Proven to increase conversions and customer engagement.

Braze Cons

Complexity: May require time to fully understand and utilize all features.

Cost: Customized pricing can be high for smaller businesses.

Integration Challenges: Initial setup and integration with existing systems may be complex.

Braze Pricing

Braze offers customized pricing based on the specific needs and scale of your business. Contact Braze for a tailored quote.

Braze Key Features

Cross-Channel Messaging: Deliver messages across email, SMS, push notifications, in-app messages, and more.

AI-Driven Insights: Utilize AI to predict customer behavior and optimize campaigns.

Real-Time Data: Access and act on real-time customer data.

Journey Orchestration: Automate and personalize customer journeys.

Segmentation: Create detailed customer segments for targeted marketing.

Dynamic Content: Deliver personalized content in real-time.

A/B Testing: Optimize campaigns with A/B testing.

Integration Hub: Connect with numerous third-party apps and data sources.

Braze FAQs