ServiceTitan

ServiceTitan Description

ServiceTitan is a comprehensive, cloud-based field service management software tailored for home and commercial contractors. It offers a suite of tools to optimize cash flow, increase productivity, and deliver exceptional customer experiences. ServiceTitan supports various trades, including HVAC, plumbing, electrical, and more, providing an all-in-one platform to manage every aspect of your business.

Company Size

1,001-5,000 employees

Annual Revenue

$449.7 Million

ServiceTitan Use Case

ServiceTitan is ideal for home and commercial service contractors looking to streamline their operations, improve customer satisfaction, and grow their business. Whether you run an HVAC, plumbing, electrical, or other trade business, ServiceTitan provides the tools you need to manage scheduling, dispatching, invoicing, and more, all from a single platform.

ServiceTitan Pros

Comprehensive Features: All-in-one platform covering every aspect of field service management.

User-Friendly Interface: Intuitive design that is easy for both office staff and field technicians to use.

Scalability: Suitable for businesses of all sizes, from small contractors to large enterprises.

Customer Support: Excellent customer service and support to help you get the most out of the software.

Mobile Accessibility: Mobile app ensures technicians have access to job details and updates on the go.

ServiceTitan Cons

Cost: Pricing may be higher compared to some other field service management solutions.

Learning Curve: Initial setup and training may require time and effort to fully utilize all features.

ServiceTitan Pricing

ServiceTitan offers customized pricing based on the specific needs and size of your business. For detailed pricing information, please contact their sales team.

ServiceTitan Key Features

Scheduling & Dispatching: Efficiently manage appointments and dispatch technicians with real-time updates.

Customer Management: Maintain detailed customer profiles and history for personalized service.

Mobile App: Empower technicians with a mobile app for on-the-go access to job details and updates.

Invoicing & Payments: Streamline billing processes with automated invoicing and payment collection.

Reporting & Analytics: Gain insights into business performance with comprehensive reporting tools.

Marketing Automation: Enhance customer engagement with targeted marketing campaigns.

Inventory Management: Track and manage inventory levels to ensure you have the right parts when needed.

ServiceTitan FAQs