SOCi Description
SOCi is a comprehensive CoMarketing Cloud designed specifically for multi-location enterprises. It empowers businesses to automate and scale their marketing efforts across all locations and digital channels in a way that is brand-directed, locally perfected, and data-connected. With SOCi, businesses can strengthen their digital presence, manage online reputation, and drive improved customer engagement. Trusted by leading brands like Ace Hardware, Jersey Mike’s, and Ford, SOCi provides the tools necessary for effective localized marketing.
SOCi Use Case
Brand Awareness: Increase brand visibility and reach by managing social media presence effectively.
Customer Engagement: Engage with customers and respond to their queries in real-time.
Campaign Management: Plan, execute, and analyze social media campaigns to achieve marketing goals.
Market Research: Use social listening tools to gather insights on market trends and audience preferences.
SOCi Pros
Comprehensive Tools: Offers a wide range of tools for publishing, engagement, analytics, and social listening.
User-Friendly Interface: Easy to navigate and use.
Trusted by Leading Brands: Used by top companies for their social media management needs.
Scalable Solution: Suitable for businesses of all sizes, from startups to global enterprises.
SOCi Cons
Custom Pricing: Requires contacting sales for pricing information.
Learning Curve: New users may need time to fully utilize all features.
SOCi Pricing
Professional Plan: Custom pricing Enterprise Plan: Custom pricing
SOCi Key Features
Social Media Publishing: Schedule and publish content across multiple social media platforms.
Engagement Tools: Manage and respond to social media interactions from a unified inbox.
Analytics & Reporting: Track and analyze social media performance with detailed reports.
Social Listening: Monitor social media conversations to gain insights into audience sentiment.
Local Pages/Locator: Deliver a branded and localized consumer journey across thousands of search-optimized pages.
Review Management: Coordinate brand-consistent responses to reviews and monitor competitive reputation insights.
Ads Management: Manage localized social advertising campaigns and boosted posts.
SmartBot: Drive real-time engagement and generate leads with automated chatbots.
