Customer Success and Support

CX/UX Leadership Forum: Next Generation Customer Experience

Forum

Overview

Overview

Your customers never stand still. Their preferences, the things they expect and the ways they want to interact with you are in constant motion, which means that your customer experience needs to keep up. What can you do to make sure your customer experience is up to speed with the next generation in CX/UX technology and thinking?

Argyle’s CX/UX Leadership Forum converges the perspectives of experts representing an array of industries and professional disciplines to help you get ready for the next generation of CX. You’ll gain insight into evolving customer preferences and needs, and learn how to adapt your CX to meet them.

Join the CX/UX Leadership Forum on January 23, 2024 to:

  • Get more out of Generative AI to delight your customers
  • Enhance your Voice of the Customer initiatives to make your products and services more competitive
  • Demonstrate the impact of CX/UX initiatives
  • Navigate the difficult hiring environment for CX/UX professionals

Replay On-demand

Speakers

Jonathan Alloy's portrait

Jonathan Alloy

Principal, Digital Transformation and Growth

jalloy

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Michael Bouteneff's portrait

Michael Bouteneff

Director, B2B Marketing

Mastercard

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Mari Considine's portrait

Mari Considine

Chief Marketing Officer & Chief Development Officer

Acenda Integrated Health

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Jay Denhart-Lillard's portrait

Jay Denhart-Lillard

Marketing Director

Genentech

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Tyrona Heath's portrait

Tyrona Heath

Director, Market Engagement, The B2B Institute

LinkedIn

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Saroni Kundu's portrait

Saroni Kundu

Former AVP, Service Design and CX Strategy

Equifax Workforce Solutions

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Jenny Li Fowler's portrait

Jenny Li Fowler

Director of Social Media Strategy

Massachusetts Institute of Technology

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Mark Levy's portrait

Mark Levy

Publisher, The DCX Newsletter; VP, Customer Experience

Frontier Communications

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Nik Ocello's portrait

Nik Ocello

Advisory Board Member- CX Certificate Program

University of California Santa Barbara

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Adobe logo

Organiser

Argyle logo