GDPR Information

Effective Date: January 1, 2024

This page provides information about how Pivotal Resources Centre, a division of Pivotal B2B LLC, complies with the General Data Protection Regulation (GDPR) for our European users.

1. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you voluntarily provide information for event registration
  • Contract: To fulfill our obligations related to event services
  • Legitimate Interest: To improve our services and communicate relevant opportunities
  • Legal Obligation: To comply with applicable laws and regulations

2. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right of Access (Article 15)

You have the right to obtain confirmation of whether we process your personal data and access to that data.

Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected or completed if incomplete.

Right to Erasure (Article 17)

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing (Article 18)

You have the right to request restriction of processing under specific conditions.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used format.

Right to Object (Article 21)

You have the right to object to processing based on legitimate interests or for direct marketing.

3. Data Transfers

When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Certification schemes and codes of conduct

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Establish, exercise, or defend legal claims
  • Protect our legitimate business interests

5. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection compliance. You can contact our DPO regarding any data protection matters.

6. Automated Decision Making

We do not engage in automated decision-making or profiling that would have legal or similarly significant effects on you.

7. Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.

8. Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the information below. We will respond to your request within one month, which may be extended by two additional months for complex requests.

How to Submit a Request

To verify your identity and process your request efficiently, please include:

  • Your full name and email address
  • Specific details about your request
  • Proof of identity (if required)
  • Reference to events or services you've used

9. Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your personal data in accordance with GDPR.

10. Contact Information

For GDPR-related inquiries or to exercise your rights, please contact:

Data Protection Officer

Pivotal Resources Centre

Email: contact@pivotal-b2b.com

Subject Line: "GDPR Request - [Your Name]"

Phone: +1 417903844